SAP Joule is redefining interaction with SAP Business Systems; it's a generative AI assistant built by SAP. Its capabilities include simplifying and streamlining tasks, providing intelligent insights, and improving decision-making processes. With an emphasis on data privacy and quality, Joule truly stands out as the secure and efficient solution built into SAP's Business Technology Platform (BTP).
Joule represents an important step in how customers will interact with the SAP business system, making each touch point more efficient and every job easier. Being designed as a generative AI assistant, Joule helps speed up the execution of any process across all SAP solutions, thus bringing comprehensive insights into easy executions.
Joule is the simplified expression of any process in various touchpoints by making every user's insight intelligent and custom-tailored, with a more personalized experience of SAP.
The pool of Joule's analyzed, anonymized, and secure data comes from 28,000 global SAP customers, including 300 million SAP users. Developed in cooperation with IBM, Google, and Microsoft, the Joule uses cutting-edge technology and expertise.
Like other generative AI tools, Joule gets better and better as key information is fed in from the global SAP user community. This ongoing improvement has made Joule a foundational element of what SAP will become, poised to be the standard across all SAP products and applications, thereby altering the enterprise ERP landscape.
Some key benefits and integration provided by Joule enhance its utility across SAP applications:
-Faster Work
• Joule accelerates processes by acting as a single AI copilot, providing comprehensive insights and performing tasks across all SAP solutions.
-Smarter Insights
• Users get instant insights grounded in business data and enriched by contextual information, making decisions more informed.
-Better Outcomes
• Joule generates content tailored to specific roles, from job descriptions to code, improving outcomes across the business.
-Human Control
•Users maintain control over complex tasks, ensuring data privacy and security while focusing efforts on strategic activities.
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SAP Joule activates teams of AI agents across the business to execute complex workflows with precision. Grounded by SAP Knowledge Graph and SAP Business Data Cloud, Joule agents uniquely understand the business data and processes to act reliably through business applications. Joule’s agents go beyond personal productivity to unlock new value across business functions. Joule breaks down silos by combining agents that are experts in supply chain, procurement, finance, and more to drive efficiency across business processes. For better understanding on how Joule Agents work, please watch this video: Click here.
Joule is integrated into several SAP applications, such as HR, finance, ERP, sales, services, marketing, and commerce. It is expected that by the end of 2024, 80% of the most commonly executed transactions across SAP business applications will be fully automated with Joule, thus highly improving operational efficiency. Joule is only available to customers of SAP's cloud applications and through RISE with SAP and GROW with SAP. This solution is not available to on-premises customers. As of September 2024, Joule can be deployed with SAP SuccessFactors, SAP Start, SAP S/4HANA Cloud Public Edition, SAP S/4HANA Cloud Private Edition, SAP Customer Data Platform, SAP BTP cockpit, SAP Build Code, SAP Product Lifecycle Management, SAP Asset Performance Management, SAP Digital Manufacturing, and SAP Integrated Business Planning. More integration options will be made available soon.
All SAP AI solutions follow the strictest standards for ethics, security, and privacy. In creating Joule, SAP follows the global AI ethics policy using the 10 guiding principles from UNESCO's Recommendation on the Ethics of Artificial Intelligence. SAP relies on enterprise-grade large language models from trusted partners, ensuring that no LLM will use your data to train or improve their foundation models. For users, Joule promises to change the game with its safe, efficient, and intelligent AI assistant to make decisions and optimize operations. As Joule continues to be developed, it will help shape the future of SAP's enterprise solutions.
I am attaching an Ebook - which will be more helpful to understand SAP Joule and how to build Joule AI Agents within Joule Studio.
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